BETA · privacy LLMs & voice servers operational · GPU upgrade underway for faster responses · packages may still change Status & Roadmap →
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Technologie integraties en verbindingen

Every system connected. Every process smarter.

Enterprise-grade security for SMEs

The same security standards used by large enterprises, now accessible and affordable for your business.

● Live
🛒
Available

WooCommerce

Automatically sync your full product catalogue and orders via the built-in WooCommerce REST API (v3+). The chatbot advises customers on products from your shop, shows prices, stock status and delivery times. No extra plugin needed. Shop-Connect under active development — see section below.

📈
Feature request

CRM & accounting integrations

Connect your CRM and accounting package (Snelstart, Exact Online, Moneybird, Teamleader, HubSpot and others) and keep customer data, invoices and payment statuses up-to-date in real time. The bot knows which invoices are open, when the last payment was received and which deals are running. Your support team has direct insight into the financial status of every customer without switching systems.

💻
Available

Chat widget on your own website

Install the AI Assistent chat widget on your website in under two minutes. Copy a single line of JavaScript code, paste it into your website, and the chatbot is live. The widget automatically adapts to your branding and works on any website — WordPress, Shopify, a custom CMS or a static site. Responsive design for a perfect experience on desktop and mobile. Coming soon: native plugins/modules for WordPress and other CMSs for deeper integration — automatic customer recognition based on the logged-in user and direct order lookup from your webshop.

✉
Available

E-mail (IMAP/SMTP)

Connect your business email address via IMAP and SMTP. The AI reads incoming emails automatically, analyses the content and suggests an appropriate reply. Emails are automatically converted into tickets and linked to the correct customer profile.

💬
Coming soon

WhatsApp Business

Reach your customers on their favourite communication channel. With the WhatsApp Business integration, the AI automatically answers frequently asked questions via WhatsApp. Complex questions are seamlessly forwarded to a human agent.

🔌
Feature request

REST API

A public REST API for building your own integrations — manage customers, tickets, knowledge base articles and chat conversations programmatically. On the roadmap as a feature request: scope and API design are being defined based on customer demand. Vote in via support@zelixai.ai if your use-case requires it.

📃
Available

CSV Import

Easily import your existing products and customer lists via CSV files. Upload a file, map the columns to the right fields and the import is processed immediately.

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Coming soon

Document & image upload during chat

Visitors can upload a PDF, image or screenshot during a conversation — for example a photo of a broken product, a damage report, an invoice or a screenshot of an error message. The bot reads the content (including text in images via OCR), asks targeted follow-up questions and answers with context that would otherwise take five back-and-forth messages. Uploads are stored encrypted per tenant and automatically cleaned up after the configurable retention period.

🎤
Available

Voice-to-text in the chat widget

Visitors can speak instead of type — push-to-talk button in the widget converts speech to text instantly and sends it to the bot. Privacy mode available: local Whisper routing so audio never reaches an external cloud. Supports 6 languages.

🎙️
Coming soon

Voice-to-text in the admin helpbot

The same voice-to-text technology coming soon to the admin helpbot — get answers in the portal faster by speaking your question instead of typing. Ideal when you are on the go or simply prefer talking to typing.

🔑
Available

BYOK — Bring Your Own Key

Set your own API keys for Anthropic, OpenAI or Google in the portal. Usage is billed on your own account, not on platform credits. Keys are stored encrypted with granular permissions per bot.

🧠
Available

BYOLLM — Bring Your Own LLM

OpenAI-compatible endpoint configurable per bot — self-hosted LLM (Llama, Mistral, custom fine-tune) or another cloud provider via standard API. Full control over which model runs your customer service.

👥
Available

Subaccounts & roles

Invite teammates with fine-grained roles: answer tickets, train bots, manage the knowledge base or global config. Per bot you can assign one team member as supervisor — all bot conversations and escalations are routed to that supervisor. Every action is recorded in the audit log.

📣
Available

BYOSpeech — Bring Your Own Speech

Custom Whisper/STT endpoint per tenant. For audio that must never leave your infrastructure or for tenants with their own GPU cluster. Combine with BYOLLM for a fully owned AI stack.

🏗️
Coming soon

All-in-one LLM/Speech server service (hardware + maintenance)

Complete managed service for organisations that want to run their own LLM or speech server: physical hardware purchase, installation guidance, maintenance contracts, proactive monitoring, and backup/restore procedures. Currently only via our partner InterIP; later fully integrated in the portal. Bespoke per customer — hardware selection, SLA and backup strategy are tailored to your specific requirements.

🛡️
Coming soon

100% own control & privacy (air-gapped)

Fully own LLM servers, own speech server and speech-translation routing strictly to your local or own privacy-LLM. Zero external cloud — all data stays inside your infrastructure. For organisations with the strictest compliance requirements (healthcare, government, finance). Available in the top tier. Not yet 100% operational; under active development.

💬
Coming soon

Facebook Messenger

Reply automatically to messages on your Facebook page via AI. Official Messenger API integration. Summarise conversations into Q&A pairs for your knowledge base.

📷
Coming soon

Instagram DM

Read incoming DMs, reply automatically with product info, and route to a human for complex questions. Ideal for commerce flows and influencer DMs.

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Coming soon

LinkedIn messages

Track LinkedIn messages from your company page, qualify leads automatically and route to sales or support. For B2B organisations using LinkedIn as a primary contact channel.

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Coming soon

X / Twitter DM

X/Twitter mentions and DMs in your helpdesk. Auto-reply on FAQs, escalate on PR-sensitive topics. Monitor brand reputation via sentiment detection.

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Coming soon

TikTok DM

Manage TikTok DMs and post comments. Auto-reply to product questions, redirect to webshop on purchase intent. For brands with strong TikTok presence.

Webshop & CMS koppelingen

Wij koppelen direct met de meest gebruikte webshop-platforms. Klanten met een ander platform kunnen kiezen voor onze generieke schema.org-importer of de AI-extractor.

De onderstaande adapters synchroniseren uw productcatalogus automatisch naar de AI-kennisbank. Native adapters communiceren rechtstreeks met de platform-API — geen plugin nodig. Ontbreekt een native adapter, dan vangt de generieke JSON-LD-importer of de AI-extractor uw shop op als vangnet.

● Live
🛒
Available

WooCommerce (WordPress)

Fully live in production. Connected via the WooCommerce REST API v3+ using a consumer key & secret — no additional plugin required. Automatically synchronises products, prices, variants, stock status and images to the AI knowledge base. Periodic background sync ensures the bot is always up to date with your catalogue.

● Live
🔎
Available

Generic webshop (schema.org)

For webshops without a native adapter: the JSON-LD importer automatically detects Schema.org/Product markup in the page source and imports name, price, description and image. Works with most modern webshops that support Google Shopping — no API key required. Ideal for Squarespace, OpenCart, Joomla, static shops and less common platforms.

● Live
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Available

AI extraction for unknown webshops

When a webshop has no native adapter and contains no JSON-LD markup, the AI extractor scans the page HTML and automatically extracts product data. A fallback layer with slightly lower precision — but usable for virtually any platform. Consumes tokens from your account credits. Combined with the JSON-LD importer, the two adapters provide a universal safety net for any webshop.

● In aanbouw
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Coming soon

Lightspeed eCom (SEOshop)

Native adapter under development for this popular Dutch e-commerce platform. Lightspeed eCom (formerly SEOshop) is one of the most widely used SaaS webshops among Dutch SMEs, with approximately 10,000 active customers. Connected via the official Lightspeed REST API — no plugin required. Automatically synchronises products, categories and variants.

● In aanbouw
🏷️
Coming soon

CCV Shop

Adapter under active development for CCV Shop, one of the largest native Dutch e-commerce platforms with approximately 6,000 webshops. Connected via the available REST API. Suited to the SME segment that opts for a trusted Dutch platform with local support.

● In aanbouw
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Coming soon

MijnWebwinkel

Native adapter for MijnWebwinkel — a popular SaaS platform for the Dutch small-business segment. Via the available API, the adapter synchronises products and variants to the AI knowledge base. Low technical barrier for the merchant: a single API key is all that is needed.

● Gepland
🛍
Feature request

Shopify

Shopify is the largest global SaaS e-commerce platform with more than 500,000 active webshops. The planned adapter uses the Shopify Admin REST API and GraphQL Storefront API. High priority on the roadmap: directly after the Dutch platform set (Lightspeed/CCV/MijnWebwinkel). No plugin required — connection via Admin API token.

● Gepland
🛠
Feature request

Magento 2 / Adobe Commerce

Planned adapter for Magento 2 and Adobe Commerce via the REST API and GraphQL interface. A powerful platform in the mid-market and enterprise segment with extensive customisation options. Supports multi-store setups and multiple catalogue views. Connection via OAuth2 or Bearer token.

● Gepland
🌍
Feature request

Shopware 6

Shopware 6 is a rapidly growing open-source e-commerce platform with a large market share in Germany and across the EU. Connection via the REST API using OAuth2 client credentials. Suited to EU merchants seeking an alternative to Shopify or Magento with greater local control.

● Gepland
🔧
Feature request

PrestaShop

Open-source PHP e-commerce platform popular in France and the Benelux, with approximately 300,000 active webshops worldwide. Connection via the PrestaShop Webservice API using an API key. No plugin required. Suited to merchants who prefer a self-hosted open-source solution over SaaS platforms.

● Gepland
📊
Feature request

BigCommerce

Enterprise SaaS e-commerce platform, available on request. BigCommerce provides a mature REST API (X-Auth-Token). Lower priority than Shopify and Magento, but of interest to enterprise clients seeking a vendor-neutral alternative for international markets.

Shop-Connect — your product catalogue as AI knowledge

Sync your entire product catalogue with one click — from WooCommerce to Shopify to any shop with Google-indexable product pages. Your bot knows your range instantly, always up to date.

⚠️ Shop-Connect is currently under active development. The first release (WooCommerce + generic scraper) is expected within a few weeks. Sign up as a beta tester via support@zelixai.ai.
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Plug & sync — no plugin needed

For most platforms, Shop-Connect works out-of-the-box with a single API key. No extra software to install in your webshop.

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Universal — including obscure and custom-built shops

Does your shop lack a supported API? If your product pages are indexed by Google (Schema.org Product JSON-LD), we can read the data. That applies to virtually every modern webshop.

☁️

CDN-proof — works behind Cloudflare, Fastly and more

Shop-Connect respects public DNS routing. Cloudflare orange-cloud, AWS CloudFront, shared hosting, VPS with reverse-proxy — all compatible. Only exception: shops without a public internet address.

🔁

Sync = mirror of your catalogue

Removed upstream = automatically inactive in the knowledge base. Manually added products are never touched. Manual edits and auto-sync are fully independent.

Shop platform — Plugin required?

Shop platform Plugin required? Connection via Phase
WooCommerce ✓ No Consumer key + secret 1
Overige (Squarespace, OpenCart, Joomla, statisch…) ✓ No None (public) 1
Shopify ✓ No Admin API token 2
Magento 2 ✓ No OAuth2 / Bearer token 2
PrestaShop ✓ No API-key (Webservice) 2
BigCommerce ✓ No X-Auth-Token 3
Shopware 6 ✓ No OAuth2 client credentials 3
Ecwid ✓ No OAuth Bearer 3
Wix Stores ✗ Yes (Wix app) OAuth app-instance token 3
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What about shops without an API?

As long as your product pages contain Schema.org Product markup (required for Google Shopping and Bing product search results), we read name, price, description and image directly from the page source. If the markup is entirely absent, AI-driven extraction is the last resort — this consumes tokens from your account credits.

📧 Sign up as beta tester

On the roadmap

Features currently under active development. No guaranteed ETA — we prefer thorough over fast.

🛒
In development

Shop-Connect — webshop product sync

WooCommerce REST + JSON-LD scraper as universal fallback. Release within a few weeks. Next: Shopify, Magento 2, PrestaShop and more.

Plan:All plans
🌐
In development

Custom widget domain with automatic TLS

Deploy your chat widget on chat.yoursite.com. One DNS record, automatic Let's Encrypt certificate via Caddy. No manual cert management.

Plan:Launch: 1 domain · Grow: 3 · Scale: 5 · Sovereign: 10
⚡
In development

Async import queue

Large catalogues (1,000+ products) and PDF imports run as background jobs. Live progress is shown and the portal remains fully usable while the import runs.

Plan:All plans
👥
In development

Extra bot and team slots as add-ons

Schema is ready. Add extra bots or knowledge team slots per month at any time — without switching plan.

Plan:Launch and above

Set up an integration in 3 steps

No technical knowledge needed. Your integration is active within minutes.

1

Choose your integration

Go to the integrations dashboard and select the service you want to connect.

2

Authorise the connection

Enter your API key or credentials. The connection is verified immediately.

3

Automatic synchronisation

Data is synchronised automatically. The AI chatbot has instant access to your products, customers and more.

Ready to get started?

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BETA · platform in active development, packages and prices may change View status & roadmap →